The Tuition Protection Service (TPS) is an Australian Government initiative that protects international students' tuition fees. Your fees are protected automatically — at no cost to you.
All international students must sign Form WEG_FRM_TPS_001 prior to enrolment, confirming they have received, read and understood this TPS policy. This is a mandatory pre-enrolment step.
📝 Request Form WEG_FRM_TPS_001 →WEG-POL-TPS-001 · Version 2026.v01 · Effective 17 March 2026 · Review 17 March 2027
The Tuition Protection Service (TPS) is an Australian Government initiative under the ESOS Act 2000 that protects the tuition fees of international students enrolled with CRICOS-registered providers. If Wyatt Education Group were ever unable to deliver your enrolled course, the TPS ensures you receive a refund or are placed in an equivalent course.
The TPS Director will contact you within 10 business days of a default being declared, explaining your options.
You may choose to be placed in an equivalent course at another CRICOS provider, or receive a refund of unused tuition fees.
If you choose placement, the TPS will assist you in enrolling in a comparable course to continue your studies without interruption.
If you choose a refund, unused tuition fees are returned within the statutory timeframe. No application needed.
The TPS is administered by the Department of Education. The TPS Director can be contacted via the Study in Australia website.
tps.gov.au ↗
Wyatt Education Group is registered on CRICOS (Provider Code 04130B). You can verify our registration at the official CRICOS register.
cricos.education.gov.au ↗
To limit your financial exposure, tuition fees are collected in scheduled instalments. You will never be required to pay more than one term in advance, in line with the ESOS Act 2000.
For general enquiries about your rights as an international student, contact the Study in Australia helpline or visit studyinaustralia.gov.au.
studyinaustralia.gov.au ↗
Our student support team is available to explain your rights and obligations as an international student.
Under the ESOS Act 2000 (section 46A), if a registered education provider is unable to deliver a course (course not delivered) that an overseas student has paid for — known as a provider default — the student is entitled to one of two outcomes:
The TPS will attempt to place you in an equivalent course at another registered provider at no additional cost to you. This is the preferred outcome under the ESOS Act 2000.
If an alternate placement cannot be arranged, you are entitled to a full refund of all unexpended tuition fees paid, funded through the Tuition Protection Service.
Wyatt Education Group pays an annual TPS levy to the Australian Government to participate in the Tuition Protection Service. This levy funds the refund and re-placement scheme. As a student, you do not pay the levy — it is the provider's obligation under the ESOS Act 2000.
⚑ ESOS Act 2000, Part 5A (sections 46A–46P) — Tuition Protection Service obligations. For more information visit www.tps.gov.au or call the TPS on 1300 338 362.