Frequently Asked Questions

Wyatt Education Group is a Sydney-based registered training organisation (RTO) and CRICOS provider delivering nationally recognised VET qualifications to both domestic and international students. We specialise in Skilled Migration Pathway courses — qualifications that equip graduates with trade and business skills aligned to Australia's skilled occupation lists.

Address: Level 2, 47 Rickard Road, Bankstown NSW 2200 — a 5-minute walk from Bankstown train station (T3 Bankstown Line).

CPC31320 practical training is also conducted at our Lidcombe facility (15 minutes by train from Bankstown).

Yes. Wyatt Education Group holds the following active registrations:

• RTO 46003 — Registered with the Australian Skills Quality Authority (ASQA)
• CRICOS 04130B — Commonwealth Register of Institutions and Courses for Overseas Students, authorising delivery of education to international students on student visas
• ABN: 59 642 524 436 · ACN: 642 524 436

We operate under the Standards for RTOs 2025 (F2025L00354), the ESOS Act 2000, and the National Code of Practice for Providers of Education and Training to Overseas Students 2018.

We offer four nationally recognised AQF qualifications across trade, business, and construction management:

A Skilled Migration Pathway refers to an educational route that can contribute towards meeting the requirements for a skilled migration visa in Australia (such as subclass 190 or 491). Wyatt's courses in tiling (CPC31320) and building & construction (CPC50320) are linked to occupations on Australia's Skills in Demand occupation lists.

Yes. Wyatt Education Group welcomes both domestic (Australian citizens and permanent residents) and international students. Entry requirements and fees may differ for domestic students. Contact us at info@wyatt.nsw.edu.au to discuss domestic enrolment options and any applicable government funding or subsidies.

The CPC31320 is an AQF Level 3 trade qualification covering all aspects of professional tiling work:

• Surface preparation — substrate assessment, levelling, priming, and repair
• Wall and floor tile installation — ceramic, porcelain, natural stone, glass, and mosaic
• Waterproofing to AS 3740 — wet area membraning, internal corner reinforcement
• Grouting, silicone sealing, and finishing
• Setting out from technical drawings and tile layout plans
• Cutting tiles — wet saw, angle grinder, tile nippers
• Tiling curved surfaces and pool surrounds
• Outdoor and commercial tiling applications
• WHS — safe work practices, silica dust management, manual handling
• Reading and interpreting construction drawings and specifications

Training Package: CPC Construction, Plumbing and Services Release 9.1 · Qualification Release 3 (24 December 2024) · 20 units of competency (17 core + 3 elective).

• Completion of Australian Year 12 (or overseas equivalent)
• Minimum IELTS 6.0 overall (no band below 5.5) — or equivalent English proficiency
• Minimum age 18 years at commencement
• Student visa subclass 500 (for international students) or equivalent right to study
• Satisfactory LLN (Language, Literacy and Numeracy) assessment
• Pre-enrolment interview confirming course suitability
• Physical fitness: ability to perform manual handling tasks including lifting tile boxes (>20kg), sustained kneeling, bending, and working with power tools
• White Card (CPCWHS1001 — Prepare to work safely in the construction industry) — can be completed during orientation

• Duration: 52 weeks (includes scheduled holiday breaks)
• Delivery mode: Blended — face-to-face theory at Bankstown, practical training at Lidcombe
• Weekly commitment: Minimum 20 scheduled contact hours per week
• Assessment: Portfolio of evidence, practical observation, knowledge tests, and third-party supervisor reports

The Job Ready Program (JRP) is administered by Trades Recognition Australia (TRA) and is the pathway for international students who complete a CRICOS-registered trades qualification to obtain a TRA skills assessment — required for skilled migration visa applications in trade occupations.

CPC31320 maps to ANZSCO 333211 — Wall and Floor Tiler. After graduating, JRP-eligible students:

1. Apply for a Provisional Skills Assessment from TRA
2. Gain employment as a tiler in Australia under a Skills Assessment Employment Record
3. Apply for a Final Skills Assessment after the required employment period
4. Use the TRA Final Skills Assessment to support a subclass 190 or 491 visa application

Graduates of CPC31320 are qualified to work as:

• Wall and Floor Tiler (ANZSCO 333211) — residential and commercial
• Tiling subcontractor — operating your own business
• Specialist tiler — pool tiling, mosaic work, heritage restoration, large-format tiles
• Site tiler — working on major construction and infrastructure projects

NSW has an ongoing shortage of qualified tilers. The Australian Government's Jobs and Skills Australia forecasts continued strong demand in construction trades through 2029. Median annual salary for qualified tilers in NSW: AUD $70,000–$90,000+ depending on experience and specialisation.

Both pathways lead to the same AQF Level 3 qualification, but they are structured very differently:

• Traditional apprenticeship: 3–4 years, employer-sponsored, wage-earning — available to Australian citizens/permanent residents. Not generally available to international student visa holders.
• CPC31320 via CRICOS RTO: 52 weeks, structured course delivery, available to international students on student visas, aligned to TRA JRP requirements for skilled migration.

For international students on a skilled migration pathway, the CRICOS RTO route is the correct option.

Wyatt provides the major equipment and materials required for practical training. Students are expected to bring:

• Steel-capped boots (mandatory on construction sites)
• Knee pads (strongly recommended — you will spend significant time kneeling)
• Personal protective equipment — safety glasses, P2 dust mask, work gloves
• A laptop or tablet for accessing online learning resources

As you progress through the course, you may wish to invest in your own hand tools (trowels, levels, tile spacers). This is not mandatory during training but is necessary for employment. Your trainers will advise on recommended tools at the appropriate time.

In NSW, any residential building work (including wall and floor tiling) valued at more than AUD $5,000 in labour and materials must be carried out by a licensed contractor. The relevant licence is issued by NSW Fair Trading.

Completing CPC31320 qualifies you to apply for the relevant contractor licence. Licence requirements, fees, and processes are administered by NSW Fair Trading independently of Wyatt Education Group.

BSB50120 Diploma of Business graduates can work as:

• Business Administrator / Operations Coordinator
• Project Support Officer
• Office Manager
• Team Leader / Supervisor
• Customer Service Manager

BSB60420 Advanced Diploma graduates can work as:

• Senior Manager / General Manager
• Operations Manager
• Business Development Manager
• Regional or Area Manager
• Department Head

Yes. Wyatt Education Group has pathway agreements with partner universities, allowing graduates to receive advanced standing (credit) towards bachelor degree programs. Partner universities include:

• University of New England — Bachelor of Business (up to 48 credit points)
• Edith Cowan University — Bachelor programs (up to 60 credit points)
• Glasgow Caledonian University (UK)

Both BSB50120 and BSB60420 are delivered using a blended learning model — a combination of face-to-face classes at our Bankstown campus and scheduled online learning.

• Face-to-face attendance: scheduled sessions at Bankstown campus
• Online learning: self-directed and guided through Axcelerate LMS
• Student visa holders must attend face-to-face components — visa condition 8202 requires that no more than one-third of a course is delivered online or by distance

Business management and leadership occupations can appear on skilled migration occupation lists, which may support subclass 190 (State/Territory Nominated) or 491 (Skilled Work Regional) visa applications depending on current lists at the time of application.

Relevant ANZSCO occupations for business diploma graduates include ANZSCO 133111 Construction Project Manager, 132111 Corporate General Manager, and related business management codes — though eligibility varies by state, points score, and current nomination quotas.

The CPC50320 Diploma of Building and Construction (Management) is an AQF Level 5 qualification covering the management of residential and commercial construction projects:

• Construction project planning, scheduling and cost control
• Contract administration and procurement management
• Reading and interpreting construction drawings and specifications
• WHS management systems on construction sites
• Managing subcontractors and site teams
• Quality assurance and building compliance
• Sustainable construction and environmental management
• Building regulations, codes, and legal requirements

Details: CRICOS 120109M · 52 weeks · Blended · Bankstown · 15 units (Training Package Release 9.1, Qualification Release 5)

Graduates of CPC50320 can work in construction management roles including:

• Site Manager / Site Supervisor
• Construction Project Manager
• Contract Administrator
• Building Estimator
• Project Coordinator (Residential or Commercial)
• Sales Manager — Building and Construction
• Estimating Manager

CPC50320 maps to ANZSCO 133111 (Construction Project Manager) — an occupation that regularly appears on skilled migration lists due to Australia's sustained construction demand.

Both are qualifications within the CPC Construction, Plumbing and Services Training Package, but they serve different career pathways:

• CPC31320 — trade-level qualification for tilers on the tools. Hands-on, site-based work.
• CPC50320 — management-level qualification for those overseeing construction projects. Office-based and site supervision.

Some students complete CPC31320 first to establish trade credibility and then progress to CPC50320 to move into management roles — a natural career progression in the construction industry.

Wyatt's entry requirements for CPC50320 are: Year 12 or equivalent, IELTS 6.0, age 18+, and satisfactory LLN assessment. Prior construction experience is not a mandatory entry requirement.

However, students with prior construction experience will find the course content more immediately applicable to their existing knowledge. Students with no construction background will develop foundational knowledge through the course curriculum.

The application process has four steps:

1. Submit application — complete the free online form at wyatt.nsw.edu.au/apply-now
2. Pre-enrolment interview — our team contacts you to confirm suitability, entry requirements, and course fit
3. Written Agreement (Letter of Offer) — we issue a formal agreement setting out fees, dates, conditions, and your rights. Read carefully before signing.
4. Confirmation of Enrolment (CoE) — after you accept and pay the required deposit, we issue your CoE via PRISMS for your student visa application

Wyatt Education Group offers multiple intakes throughout the year. Contact our admissions team for current intake dates:

A Written Agreement is a legally binding contract required under National Code 2018 Standard 3 before you enrol or pay any fees. It includes:

• Course details — name, CRICOS code, duration, delivery mode, location
• All tuition and non-tuition fees and payment schedule
• Refund policy and conditions
• TPS information (what happens if Wyatt defaults)
• Your rights under the ESOS Act 2000 and Australian Consumer Law
• Your visa obligations and Wyatt's obligations to you
• Complaints and appeals process

Yes. Wyatt Education Group works with registered education agents who can assist with your application process. Agents must comply with the ESOS Act 2000 and National Code 2018 Standard 4.

Wyatt accepts the following as evidence of English proficiency (minimum scores):

• IELTS Academic or General: 6.0 overall, no band below 5.5
• PTE Academic: 50 overall
• TOEFL iBT: 64 overall
• Cambridge C1 Advanced (CAE): 169 overall
• Completion of an Australian qualification AQF Level 3 or above delivered entirely in English (satisfies both academic and English requirements)

All test results must be no more than 2 years old at the time of enrolment.

Key refund provisions (full policy: WEG-POL-REF-001):

• Student visa refused before commencement: Refund of tuition fees paid less an administration fee — provided notification within 14 days of visa decision
• Provider default (Wyatt unable to deliver course): Full refund of unused tuition fees, backed by the Tuition Protection Service (TPS)
• Student withdrawal: Conditions depend on timing — refer to the full Refund Policy

The Tuition Protection Service (TPS) is a government safety net under the ESOS Act 2000. If Wyatt Education Group is unable to deliver your enrolled course (provider default), the TPS:

• Assists in finding a suitable equivalent course at another provider (at no extra cost to you), or
• Refunds your unused prepaid tuition fees

Wyatt holds mandatory TPS membership as a CRICOS provider. More information: TPS Information page or tps.gov.au.

Yes. Fee payment schedules are set out in your Written Agreement. Under National Code 2018 Standard 3, Wyatt cannot collect more than 50% of total tuition fees before your course commences (for courses longer than 24 weeks).

Contact our admissions team to discuss payment arrangements: info@wyatt.nsw.edu.au

International students must hold a Student Visa (Subclass 500). To apply, you will need:

• Confirmation of Enrolment (CoE) issued by Wyatt via PRISMS
• Valid Overseas Student Health Cover (OSHC) for the visa duration
• Evidence of English proficiency (IELTS 6.0 or equivalent)
• Evidence of sufficient funds — AUD $29,710/year (Department of Home Affairs estimate for 2026)
• Genuine Temporary Entrant (GTE) statement

• During enrolled study: Up to 48 hours per fortnight
• During scheduled course vacations: Unlimited hours

Common student employment near Bankstown: retail (Coles, Woolworths, Kmart), hospitality, warehousing, and for tiling students — relevant labouring work on construction sites.

Wyatt Education Group cannot guarantee any migration outcome. Our courses are positioned as Skilled Migration Pathways — qualifications that align with Australian skilled occupation lists and may form part of a migration application.

Whether permanent residency is achievable depends on:

• Your occupation being on the relevant list at time of application
• Points score, age, English level, and other individual factors
• State/territory nomination availability and quota
• Department of Home Affairs policy at time of application

Under visa condition 8202, you must maintain satisfactory course progress. Wyatt monitors your progress each study period under National Code 2018 Standard 8. If you fall behind:

1. Wyatt implements an intervention strategy to support you
2. You are given the opportunity to access our complaints and appeals process
3. If unsatisfactory progress continues after intervention, Wyatt is required to report to the Department of Home Affairs via PRISMS

Under National Code 2018 Standard 7, during the first 6 months of your principal course, Wyatt will only release you to transfer if it is genuinely in your best interests — for example, the course is not suited to your needs, compassionate circumstances apply, or Wyatt is unable to deliver the course.

If your transfer request is refused, you will receive written reasons and the right to appeal via our Complaints and Appeals process. A Letter of Release is issued at no charge.

Recognition of Prior Learning (RPL) assesses your existing skills, knowledge, and experience — from work, life, or previous study — against qualification requirements. If you can demonstrate competency, you receive credit without completing the full training.

Under Standards for RTOs 2025 (Standard 1.6), Wyatt actively supports all students to seek RPL. For CPC31320, we recommend a minimum of 12 months full-time equivalent (FTE) tiling experience.

Wyatt uses an integrated gap training model for CPC31320 RPL:

1. Submit RPL application with evidence — employment records, references, work photos, tool familiarity
2. Portfolio assessment against all 20 units of competency
3. Competency gaps identified — units where evidence is insufficient
4. Targeted gap training completed (typically ~20 hours per student, not the full 80-hour curriculum)
5. Practical assessment — observation, demonstration, knowledge check
6. Full CPC31320 qualification issued upon successful completion

• Credit Transfer (CT): You have already completed the same unit in another nationally recognised qualification → automatic exemption based on documentation (certificate, transcript, statement of attainment). No new assessment required. Supported under Standard 1.7.
• RPL: You have the skills from work experience but no formal qualification → assessment of evidence against units. Supported under Standard 1.6.

Contact us to discuss which applies to your situation: info@wyatt.nsw.edu.au

The Department of Home Affairs estimates AUD $29,710/year for student visa purposes. Students in shared accommodation in Bankstown can live comfortably for less:

• Rent (shared house): AUD $220–$280/week
• Groceries: AUD $80–$100/week
• Transport (Student Opal card): AUD $40–$55/week
• OSHC health cover: ~AUD $65–$75/month
• Phone plan: AUD $20–$35/month

Estimated monthly total (shared house): AUD $1,600–$2,050

Wyatt does not operate accommodation directly, but our student support team provides guidance on finding housing near our Bankstown campus. Share houses in Bankstown, Lakemba, Wiley Park, Campsie, and Punchbowl typically cost AUD $200–$300/week — some of the most affordable in Greater Sydney.

Useful platforms: Flatmates.com.au, Domain.com.au, Facebook Marketplace.

Yes — OSHC is compulsory for all international students on student visas for the full visa duration. It covers GP visits, hospital stays, and some prescription medicines. It does not cover dental, optical, or physiotherapy.

• Medibank OSHC: ~AUD $65–$75/month (singles)
• Bupa OSHC: ~AUD $65–$75/month (singles)
• Allianz Care: comparable pricing

You must hold OSHC before your student visa can be granted. Wyatt provides guidance on OSHC providers during the enrolment process.

Sydney's public transport uses the Opal card — a reloadable smartcard for trains, buses, light rail, and ferries. Apply for a Student Opal card (half-price fares) once enrolled full-time at Wyatt.

• Bankstown to CBD (Central): ~20 minutes by train, ~AUD $1.80 concession
• Bankstown to Parramatta: ~15 minutes, ~AUD $1.12 concession
• Weekly cap (concession): AUD $25 — travel free once cap is reached
• Sunday cap: AUD $2.80 flat — explore anywhere in Sydney for AUD $2.80

Wyatt's Bankstown campus is a 5-minute walk from Bankstown train station. The Lidcombe practical training facility is on the same T3 train line.

Under the ESOS Act 2000, National Code 2018, Standards for RTOs 2025, and Australian Consumer Law, you have the right to:

• Receive accurate pre-enrolment information (NC Std 2)
• Receive a Written Agreement before any fees are paid (NC Std 3)
• Access Wyatt's complaints and appeals process at no cost (NC Std 10)
• Maintain enrolment while complaints are being processed (NC Std 10)
• Apply for RPL and credit transfer (Standards 1.6 and 1.7)
• Access student support services including welfare, academic support, and emergency assistance (NC Std 6)
• Request a Letter of Release to transfer providers at no charge (NC Std 7)
• Freedom from discrimination and harassment
• Access the Overseas Students Ombudsman as independent external appeals body at no cost

Under Standards for RTOs 2025 (Standards 2.7 & 2.8) and National Code 2018 Standard 10:

1. Internal complaint: Email info@wyatt.nsw.edu.au — acknowledged within 5 business days, resolved within 20 working days
2. Internal appeal: If not satisfied with the outcome, appeal in writing — reviewed within 20 working days
3. External appeal (Overseas Students Ombudsman): Free, independent — 1300 362 072 · ombudsman.gov.au/oso

Under National Code 2018 Standard 9, Wyatt may only initiate suspension or cancellation in defined circumstances (non-payment of fees, serious misconduct, unsatisfactory course progress after intervention, fraudulent application). Before any action, Wyatt must:

1. Notify you in writing with reasons
2. Advise you of your right to appeal
3. Not report in PRISMS until the appeals process has concluded

Wyatt collects and handles personal information under the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs). We collect information to: process enrolment, deliver training, report to ASQA/PRISMS/NCVER as required by law, and support your studies.

We do not sell your personal information. You have the right to access and correct information we hold. Contact: info@wyatt.nsw.edu.au.

Full details: Privacy Policy (WEG-POL-PRV-001)